Can I reverse an iDEAL payment?

It is not possible to reverse an iDEAL payment. During the payment process, you are specifically asked to approve a payment within your online banking environment. The amount is immediately deducted from your account. Just like a transfer or a direct debit payment in a shop, the payment is processed within a few seconds of your approval.

That means that it is not possible to demand that the payment be reversed after it has been approved, just like a direct debit payment.

If you wish to take advantage of your right to cancel your “remote purchase” you can insist that Jack Wolfskin abides by the statutory rules that apply in such cases.